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Light Sound,
1434 Greenwood Drive,
Piscataway, NJ 08854 .
Tel : 732-968-0304.
Email:
sales@lightsound.com
By
placing the order, you and Light Sound have the following agreements:
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You
agree to take full legal responsibility for the
materials you ask us to print, copy or transfer.
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Due
to our low profit margin, services you ordered are nonrefundable. Based on
our criteria, we produce the best quality product according to the
materials which you send to us and the media of your choice.
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Light
Sound is not responsible for loss or damage of your materials during
shipment and normal operation procedure.
Ordering information and shipping costs:
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Minimum order is $15.
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Shipping and handling ( except the foam board
mounted and laminated posters ) is a flat rate $6 per order or package. (
within US, please contact us if the shipping address is not in US ). We ship
( with tracking number ) via priority mail, UPS ground , or media mail ,
depending on the amount of the order, the weight of the package, and where
you are. We will absorb the extra shipping cost if it is over $6.
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You may Email sales@lightsound.com
or call us to select your preferred shipping way. In
this case, you pay for the exact shipping cost, or using your charge
number for the particular carrier which you are asking for.
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You may add shipping insurance for an extra cost of
$2 ( flat rate ) . If you don't have shipping insurance, we are not
responsible for loss or damage to the product during shipment ( Although
the chance for these things happen is very small ). In these situations,
the most we could help you is to redo the services at half of the original
prices to cover our costs of materials and time.
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We keep the processed digital data ( videos, scanned
images, audio .. ) on our computer systems for up to 3 weeks. It is
important that you notify us within this time frame if you don't receive
your package, or if you find problems on the processed media, or if you
want additional copies of the media.
To order ( No order form is necessary. We do need your
contact info such as shipping and Email addresses ), please:
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If you have digital files, click
here
to upload your files and
Email
us the file names and the detailed information of your order.
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If you have materials ( CDs, Tapes, LPs ... ) to be
processed, ship them with a
note to Light Sound, 1434 Greenwood
Drive, Piscataway, NJ 08854
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Payment: As other online businesses, you need to pay
in advance before we process your order. ( We take Purchase Order from
companies or educational organizations. Please contact us before placing
a Purchase order ) Please either send us a check, a money order, or make
payment using your credit card, your online check through PAYPAL. (
Please click on the PAYPAL Logo below to pay. You will be connected to
the Paypal website. Follow the instruction over there to pay. You don't
have to be a PAYPAL member to pay. You need to figure out or ask us the
total amount of payment in advance )
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